'Erin Miles'
Privacy Policy
Last Updated on August 11, 2026
Introduction
ERIN MILES MANPOWER AND GENERAL SERVICES, INC. (“Erin Miles,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, its Implementing Rules and Regulations, and relevant issuances of the National Privacy Commission (“NPC”).
For personal data collected through this website, Erin Miles generally acts as the Personal Information Controller. This means that we determine the purposes and manner by which your personal data is processed.
This Privacy Policy explains how we collect, use, store, disclose, retain, and protect personal data obtained through our website, including information you provide when you inquire about or book our services, submit a job application, or otherwise communicate with us.
Personal Data We Collect
Depending on how you use our website and services, we may collect the following personal information:
- Full name;
- Residential or mailing address;
- Email address;
- Contact number;
- Company or organization, where applicable;
- Information necessary to process a booking or request for services;
- Information submitted through our “Contact Us” form;
- Records of your inquiries and communications with us; and
- Other information that you voluntarily provide and that is reasonably necessary for the purpose for which it is collected.
If you apply for employment through our website or a recruitment link, we may also collect:
- Information contained in your résumé, curriculum vitae, application form, or cover letter;
- Educational and employment history;
- Professional qualifications, licenses, skills, and references;
- Government-issued identification and other employment-related information, when necessary and permitted by law; and
- Sensitive personal information that may be contained in the documents you voluntarily submit, or that we are required or permitted by law to process as part of recruitment and employment.
Please avoid providing personal data that is not relevant or necessary for your inquiry, booking, or application.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, depending on the website’s configuration. This may include:
- IP address;
- Browser type and version;
- Device type and operating system;
- Date and time of access;
- Pages viewed and links accessed;
- Referring website; and
- Other website usage and diagnostic information.
This information may be collected through server logs, cookies, analytics tools, or similar technologies and may be used to operate, secure, maintain, and improve our website.
How We Collect Personal Data
We may collect personal data:
- Directly from you when you complete and submit a website form;
- When you contact us by email, telephone, or other communication channels identified on the website;
- When you request or book our services;
- When you apply for employment;
- Automatically through cookies, server logs, or similar technologies; and
- Through third-party booking, recruitment, communications, or website service providers that you choose to use or that process information on our behalf.
Purposes and Lawful Bases for Processing
We may process your personal data for the following purposes and on the following lawful bases:
a. Inquiries and service requests
We process personal data to respond to inquiries, prepare quotations, evaluate requests, process bookings, provide requested services, and communicate with clients or prospective clients.
The processing may be necessary to take steps at your request before entering into a contract, to perform a contract, or to pursue our legitimate business interests in responding to inquiries and providing our services.
b. Recruitment and employment applications
We process applicant information to:
- Receive, review, and evaluate job applications;
- Determine an applicant’s qualifications and suitability for a position;
- Verify information and references, where legally permitted;
- Communicate with applicants;
- Maintain recruitment records; and
- Comply with applicable employment and regulatory requirements.
The processing may be based on your consent, the need to take steps before entering into an employment contract, compliance with legal obligations, or our legitimate interest in recruiting qualified personnel.
Sensitive personal information will be processed only when permitted under the Data Privacy Act, such as when you have given the required consent or when processing is authorized or required by law.
c. Website operation and security
We may process technical and usage information to operate, maintain, troubleshoot, secure, and improve the functionality and performance of our website. This processing is based on our legitimate interest in maintaining a functional and secure website.
d. Legal and regulatory compliance
We may process personal data to comply with applicable laws, lawful orders, regulatory requirements, tax and accounting obligations, legal processes, and requests from competent government authorities.
e. Protection of legal rights
We may process personal data when necessary to establish, exercise, or defend legal claims; enforce our agreements; prevent fraud or misuse; or protect the rights, property, safety, and legitimate interests of Erin Miles, its clients, employees, applicants, or other persons.
f. Other purposes
If we intend to process your personal data for a purpose that is materially different from or incompatible with the purpose disclosed at the time of collection, we will provide an appropriate notice and obtain your consent when required by law.
Disclosure of Personal Data
We may disclose or provide access to personal data only when necessary for a legitimate and lawful purpose, including disclosure to:
- Authorized directors, officers, employees, representatives, or personnel who require access to perform their duties;
- Website hosting providers, information technology providers, cloud service providers, communications providers, recruitment platforms, booking platforms, and other service providers that process personal data on our behalf;
- Professional advisers, such as lawyers, accountants, auditors, and consultants, when reasonably necessary;
- Clients or prospective employers, in connection with manpower placement or recruitment, but only when authorized by law and, where required, with the applicant’s consent;
- Government agencies, regulators, courts, law enforcement authorities, or other public authorities when required or permitted by law; and
- Other persons or entities when necessary to comply with legal obligations, enforce our agreements, or protect lawful rights and interests.
We require service providers processing personal data on our behalf to maintain appropriate safeguards and to process personal data only in accordance with our instructions, their contractual obligations, and applicable law.
We do not sell personal data.
Third-Party Recruitment and Booking Platforms
Our website may contain links to third-party recruitment, booking, social media, or other external platforms.
When you leave our website and submit information directly through a third-party platform, that platform may collect and process your personal data as a separate Personal Information Controller. Its processing will be governed by its own privacy policy and terms of use.
If a third-party platform processes personal data on our behalf, we will take reasonable steps to ensure that appropriate contractual and security safeguards are in place.
We encourage you to review the privacy policy of the relevant third-party platform before submitting your personal data.
Storage and Possible Overseas Processing
Personal data may be stored in physical records or electronic systems maintained by Erin Miles or its authorized service providers.
Some website hosting, cloud storage, email, recruitment, or technology service providers may store or process data on servers located outside the Philippines. When personal data is transferred or made accessible outside the Philippines, we will take reasonable and appropriate measures to ensure that it remains protected in accordance with the Data Privacy Act and applicable contractual safeguards.
Retention of Personal Data
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, comply with legal and regulatory requirements, resolve disputes, enforce agreements, or protect lawful rights and interests.
Unless a longer period is required or permitted by law, our intended retention periods are:
- Inquiries and contact-form submissions: [Insert period];
- Booking and client transaction records: [Insert period, taking tax, accounting, and contractual requirements into account];
- Applications of unsuccessful candidates: [Insert period] after completion of the relevant recruitment process, unless the applicant consents to a longer retention period for future vacancies;
- Records of successful applicants and employees: In accordance with our employee records retention policy and applicable labor, tax, social-security, and other legal requirements; and
- Website and security logs: [Insert period].
After the applicable retention period expires, personal data will be securely deleted, destroyed, disposed of, or anonymized in accordance with applicable law and our internal policies.
Protection of Personal Data
We implement reasonable and appropriate organizational, physical, and technical security measures to protect personal data against accidental or unlawful destruction, alteration, disclosure, loss, misuse, unauthorized access, and other forms of unlawful processing.
These measures may include access restrictions, authentication controls, security monitoring, confidentiality obligations, personnel training, secure storage, backup procedures, and safeguards applicable to our service providers.
Although we take reasonable measures to protect personal data, no method of transmission or electronic storage can be guaranteed to be completely secure. You should also take reasonable precautions when transmitting information over the Internet.
Cookies and Similar Technologies
Our website may use cookies and similar technologies for functions such as:
- Enabling essential website features;
- Remembering user preferences;
- Maintaining website security;
- Measuring website traffic and performance; and
- Understanding how visitors use the website.
Where required, non-essential cookies will be activated only after obtaining your consent. You may accept, reject, or manage non-essential cookies through the website’s cookie settings, if available, or through your browser settings.
Disabling certain cookies may affect the functionality or performance of the website.
Automated Decision-Making and Profiling
We do not use personal data collected through this website to make decisions based solely on automated processing that produce legal effects or similarly significant effects upon an individual.
Your Rights as a Data Subject
Subject to the conditions, limitations, and exceptions provided by law, you have the right to:
- Be informed about the collection and processing of your personal data;
- Object to the processing of your personal data in appropriate circumstances;
- Access personal data that we process about you;
- Require the correction of inaccurate, incomplete, outdated, or misleading personal data;
- Request the blocking, suspension, removal, or destruction of personal data under circumstances permitted by law;
- Withdraw consent when processing is based on consent, without affecting processing lawfully conducted before withdrawal;
- Obtain a copy of electronically processed personal data in a structured and commonly used format, when the right to data portability applies;
- Be indemnified for damage sustained as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data; and
- File a complaint with the National Privacy Commission if you believe that your data-privacy rights have been violated.
Withdrawal of consent or objection to processing may affect our ability to respond to a request, process an application, or provide a service when the relevant personal data is necessary for that purpose.
How to Exercise Your Rights
To exercise your data-subject rights or submit a privacy-related inquiry or complaint, please contact our Data Protection Officer or authorized privacy contact using the details below.
We may ask you to provide reasonable proof of identity and sufficient information to locate the relevant records. This is necessary to protect personal data against unauthorized access or disclosure.
We will act upon your request within the period and in the manner required by applicable law. If we are unable to grant the request, in whole or in part, we will explain the applicable reason, subject to legal restrictions.
Personal Data of Minors
Our services and recruitment facilities are not intended for persons who are legally incapable of providing valid consent without the assistance or authorization of a parent, guardian, or other person authorized by law.
If personal data of a minor must be collected, we will obtain the appropriate consent or authorization and implement safeguards required by law. A parent or legal guardian who believes that a minor has submitted personal data without appropriate authorization may contact us to request its review or removal.
Third-Party Websites
Our website may contain links to websites or online services that are not operated or controlled by Erin Miles. We are not responsible for the privacy practices, security, availability, or content of those third-party websites.
We encourage you to review their privacy policies before submitting personal data.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our services, processing activities, security practices, legal obligations, or regulatory requirements.
The updated Privacy Policy will be posted on this website with its effective date or date of last revision. If a change materially affects how we process personal data, we will provide additional notice or obtain consent when required by law.
Contact Information
For questions, concerns, complaints, or requests relating to this Privacy Policy or our processing of personal data, you may contact:
ERIN MILES MANPOWER AND GENERAL SERVICES, INC.
Office Address: Erin Miles Bldg., 160 Ermin Garcia St, Brgy. E. Rodriguez Sr., Cubao Quezon City, 1109 Metro Manila
Email Address: hr@erinmiles.ph
Contact Number: (02) 8912 4169 / (02) 8913 2384
Data Protection Officer/Privacy Contact: [Name or Position]
Email Address: [Dedicated DPO or Privacy Email]
Contact Number: [DPO Contact Number, if applicable]
You may also contact the National Privacy Commission through the contact information and complaint procedures available on its official website at https://privacy.gov.ph.
Acknowledgment and Consent
By submitting personal data through our website, you acknowledge that you have been informed of the matters described in this Privacy Policy.
When consent is the applicable lawful basis for a particular processing activity, we will request your consent separately or through an appropriate consent mechanism. Your use of the website will not, by itself, be treated as consent to processing activities for which express consent is required by law.